English
JH main corefunction of the Project ETQA Management division, it focuses on guiding existing or new training providers within the SouthAfrican region by managing their skills programme registration, SAQA-alignedqualification development, learnership implementation, learning programmematerial management, skills development provider accreditation management,assessor and moderator appointment and management, provider monthly monitoringreport, learner system registration, Learner POE’s Management, and learner certificationmanagement.
· Developing, implementing and reviewing the Quality Management System
· Development and updating of training material
· Constituent Assessor and Moderator
· Developing Implementation and training plans for different projects
· Project scoping and management in line with the agreed deliverables by creating project implementation plans
· Dealing with different Seta accreditations
· Mentoring and coaching of facilitators and assessors
· Quality assurance and project management of all training
programmes.
· Project managing all learner ships
· Preparation for site visits – Seta external verifications
· Manage and develop client relationships and manage customer satisfaction.
· Plan and direct activities of the Operations team in line with the project plan.
· Direct and co-ordinate the allocation of resources within the operations teams as per the project milestones and deadlines
· Manage the performance of the divisional staff in line with the People Development Policy.
· Ensure effective implementation of current Policies and procedures and labour legislation
· Represent the organization at client meetings, presentations and workshops
JH QUALITY ASSURANCE MANAGEMENT
· To develop, design and quality assure training material to targeted audience ensuring company performance objectives and SETA compliance is met.
· Managing Facilitator and Assessor Inductions
· Quality Assurance of all assessments
· Conduct moderation on training to ensure assessment practices are fairly done
· Dealing with the Seta's / QCTO Resolve ETQA related queries
· Managing company accreditation with different Seta’s /QCTO
· Ensure the company retains its accreditation status by complying with legislation requirements.
· Implementing Learner Management System
· Learner uploads and learnership registration with all Seta’s / QCTO
· Manage administration processes through regular review of learner database and other administration documents to ensure SETA /QCTO processes are met.
· Initiate and schedule site visits and external verification with all the Seta’s / QCTO
